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Frequently Asked Questions

General Information

  • F.O.B. Paterson, New Jersey
  • Orders will be processed as received. All verbal orders are considered firm.
  • Changes/Cancellations must be made same day order is placed and are subject to production approval.
  • All goods are cut to order. Orders cannot be changed or cancelled once the fabric has been cut. After the fabric has been cut, the customer is responsible for paying for the order in full.
  • Changes/Cancellations on Next Day orders are not accepted. Customer is responsible for the goods.
  • All additions must be made as a new order to be shipped separately.
  • Orders for specialty items (chaircovers, accessories, placemats, etc.) and custom sizes cannot be cancelled once production begins.
  • Specialty items and large velvet orders require additional lead-time.
  • Tablecloth Company is not responsible for late deliveries due to freight carrier.
  • Notify carrier immediately if boxes are opened or damaged.
  • Tablecloth Company is not responsible for variations due to dye-lot differences.
  • Sizes for products are cut sizes. Finished product is slightly smaller.
  • All goods come standard with a merrowed/serged finish. A 1/4" rolled hem is available at an additional charge.
  • All skirting that is 29/30" high must be ordered in multiples of two: same size, fabric and color.
  • All fitted cloths must be ordered in multiples of two: same size, fabric and color.
  • All chaircover accessories (ties, bagels, etc.) must be ordered in multiples determined by fabric width.
  • There will be a one-time non-refundable template charge of $15.00 for specialty chaircovers, odd-shaped tablecloths and any other item that requires a special pattern.
  • Patterns will not be matched on seamed cloths.
  • Tablecloth Company is not responsible for typographical errors.
  • All prices and terms are subject to change without notice.
  • Neon Colors in Polyester add 15%, rounded up to the nickel.
  • After washing, placemats may require pressing to re-bond the PellonĀ® adhesive.
  • When ordering chaircovers that require a special pattern or other custom-shaped items, final quantity may vary.
  • Out of stock goods ship when available under a separate sales order number. No orders held for out of stock items.